70-210 Review Questions and Answers 

Installing Windows 2000 Professional 

1.  What are the minimum hardware requirements for Microsoft Windows 2000 Professional? 

Pentium 133MHz or Higher

64MB of RAM (128 recommended)

1GB Hard Drive (with 650MB of free space to install Win 2k)

 

2.  Which of the following Microsoft operating systems can be directly upgraded to Windows 2000 Professional?           

Windows 95

Windows NT 3.5.1

Windows 98

Windows 3.1

Windows NT 4.0 Workstation

Windows NT 3.5

 

3.  Which of the above (if any) cannot be directly upgraded to Windows 2000 Professional?  How would you upgrade these operating systems to W2K?  What obstacles are you likely to encounter? 

Windows 3.1 and Windows NT 3.5 must be upgraded (Win 31 to at least Win 95 and Win NT 3.5 to at least Win NT 3.51 or 4) before Windows 2000 Professional can be installed.  Also bare in mind that even though they can be upgraded there may still be hardware and software compatibility obstacles that may need to be addressed.

 

 

4.  Describe all the uses of the Setup Manager. (Located on the CD D:\Support\Tools) 

The Setup Manager is used to create Answer Files, they are automated installation scripts used to answer the questions that appear during a normal Windows 2000 Professional installation.  Setup Manager in a nutshell: 

 

5.  Name the three unattended installation answer files and which installation method (CD-ROM, Network, RIS, disk duplication) is used for each one. 

 

6.  What is the System Preparation Tool used for?

It is a CD-Based (or Disk) imaging process.  You use the System Preparation Tool (Sysprep) utility to prepare the disk image.  You install Windows 2000 Professional on the source computer with the configuration you want to copy.  This process reduces cost by allowing you to create a master image with uniform policies (standardization) particularly with multiple PC?s with identical hardware, OS and settings.

 

7.  What operating system(s) can be installed via RIS?

Windows 2000 Professional (there are others but not for this exam)

 

8.  What three server services/components must be on your network in order to use RIS? 

 

9.  Why does PXE (Preboot Execution Environment) compliant mean in relation to a RIS client? 

It refers to a (bootable) boot ROM located on the NIC that allows the NIC to connect to the network.  This is done by sending out a broadcast (discover packet) to a DHCP server.

 

Request from DHCP server

Offer is made by the DHCP server to extend an IP

Selection is made by the DHCP client to accept the IP offer

Acknowledgment is made by the DHCP server

 

10.  If a NIC isn?t PXE compliant, what other option do you have to install W2K Professional on a client machine via RIS? 

A remote boot disk can be prepared (floppy disk).  This done by inserting a floppy disk into a RIS server (Windows 2000 server) and executing the rbfg.exe command.  Rbfg.exe stands for Remote Boot Floppy Generator.

 

11.  Explain the significance of the Bootstrap Protocol (BootP) and RFC 1542 as they pertain to DHCP and RIS. 

BootP message allows the PC (client) to connect to a DHCP server.  The Boot Information Negotiation Layer (BINL) extensions on the DHCP server redirects client PC to the RIS server.

RFC compliant routers forward discover packets.  If a router is not 1542 compliant, then there must be a DHCP Relay Agent on any server on each network segment.  

 

Implementing and Conducting Administration of Resources

12.  Jeanette is a member of the Web User group and the Web Designer group.  The Web User group has Read permission for a file that is located on an NTFS partition.  The Web Designer group has Modify permission for the same file.  What is Jeanette?s effective permission for the file?

She has modify permissions (least restrictive) unless deny permissions is set

 

 

13.  You create a folder on an NTFS partition and configure permissions as follows:

GROUP NAME               SHARE                         NTFS

Everyone                      Full Control                Read

What permissions will users have accessing the folder locally and remotely?

 

Locally ? READ                        remotely - READ

 

14.  Consider the following chart that describes the permissions currently assigned the \HR folder residing on a Windows 2000 Professional computer.  The folder resides on an NTFS partition:

GROUP NAME               SHARE             NTFS

Marketing                     Read                 Read

Supervisors                  Change             Write

Users                            Change             Write

If Terri belongs to all three groups, what are her effective permissions if she accesses the files in the \HR folder locally and remotely? 

Locally ? WRITE                        remotely - WRITE

 

15.  Glen has a user account on a Windows 2000 Professional machine.  The workstation uses NTFS security on all its partitions.  Glen is a member of the Accountants and Users local groups and the Everyone special group on the workstation.  He wants to edit application files in the \payroll folder of the workstation.  The permissions for the \payroll folder are as follows:

GROUP NAME               SHARE             NTFS

Accountants                  Read                 Modify

Everyone                      Read                 Read

Users                            Read                 Write

What is Glen?s effective permission to the \payroll folder if he logs on at the local machine? 

                        Locally ? MODIFY            remotely - READ

 

16.  Jack has an account on a Windows 2000 Professional machine that contains a folder called \drafts.  The folder resides on an NTFS partition on Jack?s machine.  Nancy wants to access the  \drafts folder on Jack?s machine from her own Windows 2000 Professional computer.  Both Jack and Nancy belong to the following user groups in the domain that have these permissions for the \draft folder:

GROUP NAME               SHARE             NTFS

Developers                    Change             List

Managers                     Change             Read & Execute

Supervisors                  Read                 Modify

Everyone                      Read                 Write

Users                            Read                 Read    

What are Jack and Nancy?s effective permissions for the \drafts folder? 

                        Jack ? MODIFY                        Nancy - CHANGE

 

  17.  Fred has a user account on a Windows 2000 Professional machine.  The workstation uses NTFS security on all its partitions.  Fred is a member of all the groups listed below.  He wants to edit reference files in the \contacts folder of the workstation.  The permissions are set as follows:

GROUP NAME               SHARE             NTFS

Everyone                      Read                 Full Control

Domain Users                Read                 Full Control

Maintenance                 Deny                 Read

Managers                     Full Control  Full Control

What are Fred?s effective permissions to the \contacts folder if he accesses it locally or Remotely? 

                   Locally ? FULL CONTROL            remotely ? DENY 

            Notes: Ranking order McW or MODIFY, CHANGE, WRITE

           

            Permission Levels for NTFS and Shares 

NTFS (local) ? Has six levels

1.       Full Control

2.       Modify

3.       Write

4.       Read & Execute

5.       Read

6.       List

 

Shares - have three levels

1.       Full Control

2.       Change

3.       Read

 

 

18.  A user moves a folder from an NTFS partition on his workstation to a shared NTFS folder on a remote NT server.  What will be the permissions of the moved folder? 

The moved folder will inherit the programs of the target folder.

 

Compression and Movement Attributes of Files within NTFS:

 

 

Same Partition

Different Partition

Move

Same

Inherit

Copy

Inherit

Inherit

 

 

19.  What will happen if you copy a file from one folder to another folder within the same NTFS partition?  

                        The file will inherit the permissions

 

20.  Which of the following operating systems can be used as a print server?  

                        Windows 2000 Server and Windows 2000 Professional (PWS and IIS) 

 

21.  How many printer connections can you make with Windows 2000 Professional?

            You can have up to 10 connections

 

22.  By default, which print drivers are installed on a Windows 2000 print server? 

Only Windows 2000, you will need to install all other drivers on the print server.

 

 

23.  Explain how W9x, NT 4.0, and W2K clients obtain print drivers from a Windows 2000 print server. 

All they have to do is make a connection to a shared printer.  The client computer should automatically download the driver if it is present on the server.

 

24.  Explain how NT 4.0, and W2K clients obtain updated print drivers from a Windows 2000 printer server. 

Drivers are supposed to be update the next time client prints on the printer.  If you were using Windows 98 PC you would have to reinstall to update.

 

25.    Client computers running non-Microsoft operating systems require installation of a print driver on their computer and a print service on the print server.  List the print service that matches the operating system.  

The drivers must be manually installed for these: 

Macintosh ? Services for Macintosh

UNIX ? TCP/IP printing (often called Daemon LPD services)

NetWare ? File and Print Services for NetWare

 

26.  What is a printer pool? 

Consist of one printer (software) connected to multiple printer devices, usually located in the same location.  Advantages are that it decreases document wait time, you don?t need to know printer names and if one printer is down print job will be routed to working printers.

 

27.  Explain how and why you establish printer priorities. 

Pecking order ? 99 is the highest priority ? It sets priorities between printers to prioritize documents.  Those documents with higher priority will print before lower priority documents

 

28.  Explain the difference between these print permissions. 

Print ? Has the least amount of control, anyone with this permission can print, pause and connect to printers but can only manage their own documents.

Manage Documents ? Can Print, Pause, connect, control job sittings and manage other users jobs

Manager Printer ? Has been granted total control of the print process.  Can perform the above, plus Queue, install, delete and add drivers.

 

29.  You are connecting to a share printer via IE 4.0 or later.  What must be running on the following print servers in order for you to connect successfully? 

Windows 2000 Server product ? and IIS (Internet Information Services)

Windows 2000 Professional ? PWS (Peer Web Services)

 

30.  What permissions do you need to delete other users? print jobs? 

                        Manage Documents or Manage Printers

 

31.  What permission do you need to share a printer? 

                        Manage Printers

 

 

Implementing, Managing, and Troubleshooting Hardware Devices and Drivers

 

32.  Name two ways to compress files and folders.  Name two ways to uncompress files and folders. 

 

 

33.  What is the difference between ?compacting? and ?compressing? files? 

           

 

34.  What are hardware profiles used for? 

They are used to create multiple hardware configurations on a single computer.

 

 

35.  How would you troubleshoot a failed device? 

 

 

36.  Describe the differences between stand-by/hibernate/shut down. 

         ACPI - (Advance Configuration and Power Interface)

APM ? (Advanced Power Management) older technology

ACPI specifies six (6) different levels of power states including:

 

 

 

37.  How is multi-display support configured? 

 

Monitoring and Optimizing System Performance and Reliability

 

38.  Describe driver signing and how you configure its support. 

Device drivers are digitally signed and certified by Microsoft to be compatible with the device being installed.  You can access the device manager through Control Panel, System, and Properties.

 

  39.  What is the Task Scheduler?

Allows you to schedule tasks (processes) to occur automatically at specified intervals.

 

40.  How would you implement offline folder support and synchronization? 

Must be done on both client (Win 2K Professional) and server (Win 2K Server) sides.

Client ? Access folder to share, right click and select ?Make Available offline).  The offline Files Wizard will start.

 

 

41.  What tool(s) would you use to monitor and optimize performance?

(processor utilization, disk performance, network performance, application performance)

You would use the Task Manager (can bring it up by simultaneously pressing Ctrl-Alt-Del keys).

 

 

42.  What is system state data? 

Restoration to the basic operating system, part of the back up process where registry, COM, registration DB and system boot files are backed up.

 

43.  What is safe mode? 

Loads the operating system with the least amount of drivers.  Safe Mode is normally used to troubleshoot bad device or program installations.

 

 

Configuring and Troubleshooting the Desktop Environment

(Note: The best way to learn desktop settings is to spend time accessing all the Control Panel icons!)

 

44.  Windows Installer - Describe the differences between .MSI, .MST and .ZAP files. 

MSI files ? Included with applications, it is a windows aware file that will load applications.

MST files ? Extension of .MSI file and it will modify a particular portion (feature, part) of the application.

ZAP files ? Generally used when no .MSI file is supplied with an application.  It will use the native setup files (setup.exe).

 

 

45.  What is the difference between localized and multilanguage versions of Windows 2000?

 

Localized Versions ? Include fully localized (such as US) user interfaces for the language that was selected.  In addition, localized versions allow users to view, edit and print documents in more than 60 different languages.  However, localized versions do not support Multilanguage user interfaces.

 

Multilanguage Versions ? Provides user interfaces in a number of different languages.  This version is useful in multinational corporations where users speak several languages and must share computers.  It is also appropriate when administrators want to deploy a single version of Windows 2000 Professional worldwide.  This version cannot be purchased in stores.

 

How to access ? Start, Settings, Control Panel, Regional Options, Select Language settings?

 

46.  Describe the following accessibility features: 

Magnifier ? Creates a separate window to magnify a portion of your screen 

Sticky Keys ? Allows the use of the Shift, Ctrl or Alt keys in conjunction with another key, one at a time. 

Filter Keys ? Ignores brief or repeated keystrokes 

Support Serial Keys ? Provides alternative access to keyboard and mouse features. 

Narrator ? Can read aloud on screen text, dialog boxes, menus and buttons.  This utility requires you to have some type of sound device installed and configured.

 

Implement, Managing, and Troubleshooting Network Protocols and Services

 

47.  How would you implement a VPN connection? 

 

 

48.  How would you implement Internet Connection Sharing (ICS)? 

 

 

49.    Where do you configure TCP/IP settings? 

?         From the desktop, right click My Network Places, choose Properties

?         Right click Local Area Connection, choose Properties

?         In LAN connection Properties, highlight TCP/IP protocol and click properties.

 

 

Implementing, Monitoring, and Troubleshooting Security

 

50.  Discuss how the Encrypting File System (EFS) operates. 

There exist a public and a private key.  If file is encrypted it can only be decrypted by the sender, the receiver (if they have key) or Domain Administrator (Recovery Agent).

If I am a Domain Administrator and I encrypt a file, I?m the only person who can decrypt the file.  Unless I specify a secondary recovery agent.

 

51.  You are an administrator and you fired Sally today.  Her replacement (you work fast!) needs to print a report encrypted on Sally?s computer.  Can it be done or have you lost the report forever? 

You can access the reports as the administrator or give the replacement Administrative rights.

 

52.  Can you both encrypt and compress a file or folder? 

            No 

 

 

53.  What types of things can you do with local security policies? 

            Control the local settings of the computer 

 

54. How would you implement auditing?

Control Panel, Administrative Tools, under local properties go to Auditing.