DOMAIN 2.0: Installation, Configuration and Upgrading
This domain requires knowledge of installing, configuring and upgrading Windows 9x, and Windows 2000. This includes knowledge of system boot sequences and minimum hardware requirements.

Content Limits

2.1 Identify the procedures for installing Windows 9x, and Windows 2000 for bringing the software to a basic operational level.
Content may include the following:
 
  • Start Up
 
  • Partition
 
  • Format drive
 
  • Loading drivers
 
  • Run appropriate set up utility

2.2 Identify steps to perform an operating system upgrade.
Content may include the following:
 
  • Upgrading Windows 95 to Windows 98
 
  • Upgrading from Windows NT Workstation 4.0 to Windows 2000
 
  • Replacing Windows 9x with Windows 2000
 
  • Dual boot Windows 9x/Windows NT 4.0/2000

2.3 Identify the basic system boot sequences and boot methods, including the steps to create an emergency boot disk with utilities installed for Windows 9x, Windows NT, and Windows 2000.
Content may include the following:
 
  • Startup disk
 
  • Safe Mode
 
  • MS-DOS mode
 
  • NTLDR (NT Loader), BOOT.INI
 
  • Files required to boot
 
  • Creating emergency repair disk (ERD)

2.4 Identify procedures for loading/adding and configuring application device drivers, and the necessary software for certain devices.
Content may include the following:
 
  • Windows 9x Plug and Play and Windows 2000
 
  • Identify the procedures for installing and launching typical Windows and non-Windows applications. (Note: there is no content related to Windows 3.1)
 
  • Procedures for set up and configuring Windows printing subsystem.
 
  • Setting Default printer
 
  • Installing/Spool setting
 
  • Network printing (with help of LAN admin)